Privacy Policy

Basic information on Data Protection
Responsible F&X RIUS ASSOCIATS S.L.

Purpose
Online service provision Web user management
Commercial communications related to our services
Legitimation
Express consent and legitimate interest
Addressees
No data is transferred to third parties, except legal obligation
Rights
Access, rectify and delete the data, as well as other rights, as explained in the additional information
Additional Information
You can consult the additional and detailed information on Data Protection in the attached clauses found at www.trufasrius.com/politica-privacidad

At F&X RIUS ASSOCIATS S.L. We work to offer you the best possible experience through our products and services. In some cases, information needs to be gathered to achieve this. We care about your privacy and we believe that we must be transparent about it.
Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter “RGPD”) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of this data, and LAW 34/2002, of July 11, on Services of the Information Society and electronic commerce (hereinafter, "LSSI"), F&X RIUS ASSOCIATS SL informs the user that, as the data controller, he will incorporate the personal data provided by the users into an automated file.
Our commitment begins by explaining the following:

Your data is collected so that the user experience improves, attending to your interests and needs.

We are transparent regarding the data we collect about you and the reason why we do so.

Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information we will always do so in compliance with the regulations, and when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop treating them.
Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you want more information about the treatment of your data, see the different sections of the privacy policy below:

Who is responsible for the treatment of your personal data?
Identity: F&X RIUS ASSOCIATS S.L.
Registered office: C / Napols 7
C.I.F. nº: ESB61220760 (VAT number)
Email: info@trufasrius.com

F&X RIUS ASSOCIATS S.L. You have appointed a Data Protection Officer or an internal contact person within your organization. If you wish to make an inquiry regarding the processing of your personal data, you can contact him by email info@trufasrius.com

What personal data do we collect?
The personal data that the user can provide:

Name, address and date of birth.
Telephone number and email address.
Location.
Information regarding payments and returns.

IP address, date and time you have accessed our services, internet browser you use and data on the device's operating system.
Any other information or data that you decide to share with us.

In some cases, completing the registration form is mandatory to access and enjoy certain services offered on the web; Likewise, not providing the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.

Why and why do we process your data?
At F&X RIUS ASSOCIATS S.L. We treat the information provided by interested persons for the following purposes:
Manage orders or contract any of our services, either online or in physical stores.

Manage the sending of the information requested.

Carry out commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and the information tasks, being able to carry out automatic evaluations, obtain profiles and segmentation tasks for clients. in order to personalize the treatment according to its characteristics and needs and improve the online customer experience.
Develop and manage contests, raffles or other promotional activities that can be organized.

In some cases it will be necessary to provide information to the Authorities or third companies for audit reasons, as well as to handle personal data of invoices, contracts and documents to respond to claims from clients or from Public Administrations.
We inform that the personal data obtained as a result of your registration as a user will be part of the Treatment Activities and Operations Register (RAT), which will be updated periodically in accordance with the provisions of the RGPD.

What is the legitimacy for the treatment of your data?
The treatment of your data can be based on the following legal bases:

Consent of the interested party for the contracting of services and products, for contact forms, requests for information or registration in e-newsletters.
Legitimate interest for the treatment of data of our clients in direct marketing actions and express consent of the interested party for everything related to automatic evaluations and profiling.

Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims.

How long do we keep your data?
The treatment of the data for the described purposes will be maintained for the time necessary to fulfill the purpose of its collection (for example, while the commercial relationship lasts), as well as for compliance with the legal obligations arising from the treatment of the data. data.

To which recipients is your data communicated?
In some cases, only when necessary, F&X RIUS ASSOCIATS S.L. will provide user data to third parties. However, the data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with which F&X RIUS ASSOCIATS S.L. they can use the data to provide the corresponding services, however, they will not use said information for their own purposes or for assignment to third parties.
F&X RIUS ASSOCIATS S.L. It seeks to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures to protect personal data. These third parties have the obligation to guarantee that the information is treated in accordance with the data privacy regulations.
In some cases, the law may require that personal data be disclosed to public bodies or other parties, only what is strictly necessary for the fulfillment of said legal obligations will be disclosed.
The personal data obtained may also be shared with other group companies.

Where is your data stored?
In general, the data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the "Privacy Shield".

What rights do you have and how can you exercise them?
You can direct your communications and exercise your rights through a request in the following email: info@trufasrius.com
Under the provisions of the RGPD you can request:

Right of access: you can request information from those personal data that we have about you.

Right of rectification: you can communicate any change in your personal data.

Right of deletion and oblivion: you can request the deletion after blocking personal data.

Right of limitation to the treatment: it supposes the restriction of the treatment of the personal data.

Right of opposition: you can withdraw consent to the data treatment, opposing that they continue to be processed.
Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be the subject of individualized decisions: you can request that no decisions be made based solely on automated processing, including profiling, that produces legal effects or significantly affects the interested party.

In some cases, the request may be rejected if you request that the data necessary to comply with legal obligations be deleted.

Likewise, if you have any complaint about the treatment of the data, you can submit a claim to the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?
The user is solely responsible for the truthfulness and correctness of the data included, exonerating F&X RIUS ASSOCIATS
S.L. of any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. F&X RIUS ASSOCIATS S.L. reserves the right to terminate the contracted services that have been concluded with users, in the event that the data you have provided is false, incomplete, inaccurate or out of date.
F&X RIUS ASSOCIATS S.L. is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of such information.
F&X RIUS ASSOCIATS S.L. reserves the right to update, modify or delete the information contained in its web pages, and may even limit or deny access to said information. F&X RIUS ASSOCIATS S.L. of responsibility for any damage or harm that the user may suffer as a result of errors, defects or omissions, in the information provided by F&X RIUS ASSOCIATS S.L. as long as it comes from sources other than it.
Likewise, the user certifies that she is over 14 years old and that she has the legal capacity necessary to provide consent regarding the processing of her personal data.

How do we treat the personal data of minors?
In principle, our services are not specifically aimed at minors. However, in the event that any of them is directed at children under fourteen, in accordance with article 8 of the RGPD and article 7 of LO3 / 2018, of December 5 (LOPDGDD), F&X RIUS ASSOCIATS S.L. will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the DNI or other form of identification of the person giving the consent will be required.
In the case of persons over fourteen years of age, the data may be processed with the consent of the user, except in those cases in which the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?
F&X RIUS ASSOCIATS S.L. has adopted the legally required levels of security for the protection of Personal Data, and seeks to install those other means and additional technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data provided to F&X RIUS ASSOCIATS SL.

F&X RIUS ASSOCIATS S.L. is not responsible for hypothetical damages that may be derived from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational operation of this electronic system, motivated by causes beyond F&X RIUS ASSOCIATS S.L .; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate intrusions beyond the control of F&X RIUS ASSOCIATS SL However, the user must be aware that Internet security measures are not impregnable.

Links to other websites
On the website www.trufasrius.com there may be links to other web pages. By clicking on one of these links and accessing a
external website, the visit will be subject to the privacy policy of said website, being F&X RIUS ASSOCIATS
S.L. dissociated from any type of responsibility about its privacy policy.

How do we use cookies?
The website and the RRSS of F&X RIUS ASSOCIATS S.L. they use cookies, in order to optimize and personalize their navigation through it. Cookies are physical information files that are stored in the user's terminal, the information collected through cookies serves to facilitate user navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.
However, if the user does not want cookies to be installed on her hard drive, she has the possibility to configure the browser in such a way that it prevents the installation of these files. For more information see our Cookies Policy www.trufasrius.com/politica-cookies.

Can the privacy policy be modified?
This privacy policy can be modified. We recommend that you review the privacy policy on a regular basis.